forever free domestic shipping on all orders over $150

shipping & returns

SHIPPING

DOMESTIC ORDERS

we offer free one way FedEx ground shipping on all orders over $100. our handling time is 1-2 days. generally, orders placed before 3pm PST will go off that day. all orders placed after 3pm PST, will go off the following day. we do not process or ship orders on weekends or holidays, all orders placed during the weekend will go off the following monday. we do not ship to PO boxes nor do we offer signature upon delivery. if you would like us to include signature upon delivery at no atonal cost, please specify on your order. pskaufman... is not responsible for any lost or stolen packages.
FedEx ground & home delivers 3-5 after handling. 
INTERNATIONAL ORDERS
we offer one way DHL international express shipping anywhere in the world for a $25 flat rate. shoes are removed from their ask box and placed into a small box for shipping. our handling time is 1-2 days. generally, orders placed before 11am PST will go off that day. all orders placed after 11am PST, will go off the following day. we do not process or ship orders on weekends or holidays, all orders placed during the weekend will go off the following monday. we do not ship to PO boxes nor do we offer signature upon delivery. if you would like us to include signature upon delivery at no atonal cost, please specify on your order. pskaufman... is not responsible for any lost or stolen packages. all duties, fees and taxes are the responsibility of the recipient. pskaufman... is not responsible for delays in customs. if a shipment is undeliverable or refused abroad and is delivered to us, the shipping fees will be dedicated from the refund amount credited.
DHL international express delivers 3-6 after handling. 
TRACKING
you will receive an email confirmation with a link to view tracking information once your order has shipped.
QUESTIONS
hit us up! we don't bite :) info@pskaufman.com

RETURNS

RETURN POLICY ON FULL PRICE PSKAUFMAN FOOTWEAR & ACCESSORIES, CLOTHING, ART & JEWELRY
pskaufman will gladly accept all returns of unworn, unused items, still in the box with original packaging within 7 days of receipt. the customer will be credited the amount less shipping costs. pskaufman... is not responsible for shipping & handling costs on returned items. 
upon the receipt of returned goods, pskaufman... reserves the right to deny refund if the merchandise does not meet policy requirements. 
items that are the incorrect size, have been shipped incorrectly or are defective are accepted for exchange. pskaufman will take responsibility of return shipping costs back to us and the return shipment back to you. if proof of shipment is sent, pskaufman... will ship replacement items before receipt of goods. PLEASE read sizing recomendations or contact us if you are unsure of which size to take. 213.244.1276 or info@pskaufman.com
RETURN POLICY ON FULL PRICE APOTHECARY 
all apothecary purchases are final sale. 
RETURN POLICY ON SALE ITEMS
all sale purchases are final sale. if we've made a mistake with sizing or if an item is defective, please let us know and we will work it out. 
QUESTIONS
hit us up! we don't bite :) info@pskaufman.com